Technical Support

We provide technical support for all aspects of our instruments, from queries about the device itself, to software and electronics, as well as questions about your experimental setup and characterisation techniques.

Before contacting us, please be sure to check the relevant User Guide for detailed instructions on how to use your stage, as well as our new Frequently Asked Questions page which has an extensive collection of answers to common queries. For legacy products please contact technical support directly.

Please fill out the form below, or alternatively give us a call or send us an email, and we will get back to you as soon as possible.

In order to streamline your support request, please include serial numbers of both the controller and instrument. The serial number can be found on the side or back of the device itself.

Telephone: +44 (0)1737 363 476

Email: support@linkam.co.uk  

Please note our office hours are 8am - 4pm UK.